Receive free Standard Shipping within Canada for purchases of $100+, excluding taxes, when signed into an canadabreo.com account. Please see Order Processing Times and Shipping Restrictions below for additional information.
Please note we offer complimentary Standard Shipping for Breo gift cards.
Please allow additional time for orders shipped to P.O. Box addresses.
For orders shipped to P.O. Box addresses, rural postal codes, and remote locations considered "beyond points", we can reach your destination through Standard shipping only. Please allow additional time for orders shipped to these addresses.
You may only ship to one address per order.
If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact Customer Care for assistance and we'll be happy to help you out.
Once an order has shipped, we'll send you an email with the tracking number. Just click on the link to take you to the carrier's website to track the progress of your shipment. It may take 72 hours for your tracking number to be activated on our carrier's site.
Please note orders of high value may require a signature upon delivery.
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call Customer Care so that we can assist you with your order as needed.
Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.
Please make sure your shipping address is correct—we cannot redirect orders once items have been dispatched. Sorry!
All products are sold “as is”. We will exchange any unused or undamaged item within 7 days accompanied by the original receipt of purchase for item of equal or lesser value. If you choose to exchange your purchase for an item of lesser value, there will be no refund for the difference in price. For online purchases, customers are responsible for the return shipping costs. Breo Canada reserves the rights to accept merchandise for an exchange.